Shipping Policy

At Kivvy, we aim to process and dispatch every order as quickly and efficiently as possible.


Order Processing

All orders are processed and shipped within 24 to 48 hours of being placed.

Orders are shipped using trusted carriers such as DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available service.


Delivery Timeframes

Typical delivery times range between 4 to 8 business days.

In many cases, your order may arrive sooner depending on your location, carrier availability, and current shipping conditions.


Tracking

All orders include a tracking number, allowing you to follow your shipment as it makes its way to you.


Shipping Delays

While we work hard to keep deliveries on schedule, shipping times may occasionally be affected by factors outside of our control, including:

  • Customs inspections
  • Postal service delays
  • Weather disruptions
  • High seasonal demand

We appreciate your patience and understanding should any unexpected delays occur.